Privacy Policy

This Privacy Policy explains how ShowUp ("we," "our," or "us") collects, uses, and protects your information when you use the ShowUp mobile application. By using the App, you agree to the practices described in this policy.

We collect the following categories of data:

• User ID — Account identifier assigned upon registration

• Email Address — Email provided during sign-up

• Other User Content — Profile information, posts, and messages you create

• Product Interaction — Features used, screens viewed, and actions taken in the App

• Crash Data — Error logs and stack traces generated when the App crashes

• Performance Data — App launch time, response times, and battery usage

• Other Diagnostic Data — Device model, OS version, and network type

We use collected data solely for the following purposes:

• App Functionality: To provide and maintain the core features of ShowUp, including user profiles, event discovery, and networking.

• Analytics: To understand how users interact with the App and improve product quality.

• Product Personalization: To tailor your in-app experience based on your preferences and activity.

We do not use any data collected from the App for tracking purposes. We do not link your data with third-party data for targeted advertising or ad measurement, and we do not share your data with data brokers. Your data is never sold or shared with third parties for advertising purposes.

We do not sell, rent, or trade your personal information. Data may be shared only in the following limited circumstances:

• Service Providers: Trusted vendors who help us operate the App (e.g., cloud hosting, analytics), subject to strict confidentiality obligations.

• Legal Requirements: When required by applicable law or valid legal process.

• Business Transfers: In connection with a merger or acquisition, with prior notice to you.

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and data at any time by contacting us. We will process deletion requests within 30 days.

We implement industry-standard security measures including encryption in transit and at rest, and access controls. No method of internet transmission is completely secure, and we cannot guarantee absolute security.

ShowUp is not directed at children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data, as well as data portability where applicable. To exercise these rights, please contact us.

We may update this policy from time to time. Material changes will be communicated via in-app notification or email, and the effective date will be updated accordingly.